Wurzbach’s, Luis Caraballo-Ruiz, received 2022 THCA CNA of the Year Award!

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.

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